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Plain-language explainers about how Sill works — for buyers and for agents. Every page here is the long-form version of a promise the product makes.

For buyers

How Sill works on your side: what it does, how readiness and verification are scored, what publishing shares, and what happens to your data.

  • How publishing works

    Publishing is a concierge match, not an automatic broadcast. Sill's team personally introduces you to a lender and an agent who fit your situation — and shops for an incentive on your behalf.

  • How your data is stored

    Your data powers your plan, not someone else's ad targeting. Sill never sells your personal data, sensitive values are encrypted at rest, and bank connections run through Plaid.

  • Readiness, explained

    A readiness score is calculated for a specific target — change the target and the number changes with it. Verification and match sit alongside as related dials.

  • How verification works

    Verification is how the market reads you. More-verified profiles signal real intent — and, when the Sill marketplace opens, unlock the strongest incentives and lowest fees from lenders and agents.

  • What Sill actually does

    Sill helps you get ready to buy a home, on your own time, before you talk to a lender.

  • How the marketplace works

    When the Sill marketplace opens, vetted agents in your market see an anonymized Buyer Passport — never your name — and come to you with offers. Here is what agents see, how they are ordered, how Sill is paid, and what happens after you connect.

For agents

How the marketplace works on the agent's side: the two kinds of offer, what buyer tiers mean for you, and exactly what Sill charges and when.

  • Standing offers vs direct offers

    Sill gives you two ways to reach a buyer: a direct offer you send to one anonymized passport, and a standing offer buyers find on your profile and request on their own. They run in opposite directions, and the moment Sill charges you is different for each.

  • Buyer tiers and connection fees

    Every buyer passport carries a verification tier. The tier decides which of your standing offers a buyer sees and what Sill charges when you connect. Here is what each tier means from your side, the fee at each one, when it is charged, and when it is refunded.